no pic shows up after upload - Drive Thru Online - Support

incisor · #1 (**permalink**) 08-08-2011, 11:58 PM

Hi

having issues with the free version

no pic displays after i upload one

would love to get the app going as i intend to get the full blown version if i can get the mother to work :P

Mark · #2 (**permalink**) 08-09-2011, 02:12 PM

Are you receiving any type of error during upload? The most obvious thing that happens is that the images/dto_garage/users directory (and its sub directories) do not have permission to be written in by the web server. We recommend using the following command (from a command line) on the users directory to properly set permissions:

chmod -R 777 images/dto_garage/users

of course you need to be in your forum directory to run this command.

Thanks

Mark

incisor · #3 (**permalink**) 08-10-2011, 03:59 AM

Quote:

Originally Posted by Mark

Are you receiving any type of error during upload?

no

Quote:

Originally Posted by Mark

The most obvious thing that happens is that the images/dto_garage/users directory (and its sub directories) do not have permission to be written in by the web server. We recommend using the following command (from a command line) on the users directory to properly set permissions:

chmod -R 777 images/dto_garage/users

heaps of times :P

no file ends up in the directory after the upload but the link to the missing image is made and displays but the image isn't there..

nothing ends up in the error log

am going to turn debug on in php later tonite to see if i get an error

Mark · #4 (**permalink**) 08-10-2011, 08:41 AM

If you would prefer you can open a ticket and I can log into your site to determine what the issue is. We usually find that to expedite a resolution. We just need an admincp login and ftp access to check permissions and possibly insert some debugging code to determine the source of the issue.

To open a ticket just click here (found in your customer sign in area)

Thanks

Mark

incisor · #5 (**permalink**) 08-14-2011, 05:41 PM

this is the error i am getting when i try to upload this file

Quote:

Warning: imagecreatefromjpeg() [function.imagecreatefromjpeg]: '/tmp/phpmlaOG3' is not a valid JPEG file in [path]/dto_garage.php on line 939

Warning: imagesx(): supplied argument is not a valid Image resource in [path]/dto_garage.php on line 1039

Warning: imagesy(): supplied argument is not a valid Image resource in [path]/dto_garage.php on line 1040

Warning: imagecreatetruecolor() [function.imagecreatetruecolor]: Invalid image dimensions in [path]/dto_garage.php on line 1055

Warning: imagecopyresampled(): supplied argument is not a valid Image resource in [path]/dto_garage.php on line 1056

Warning: imagejpeg(): supplied argument is not a valid Image resource in [path]/dto_garage.php on line 1065

Warning: imagesx(): supplied argument is not a valid Image resource in [path]/dto_garage.php on line 1069

Warning: imagesy(): supplied argument is not a valid Image resource in [path]/dto_garage.php on line 1070

Warning: imagecreatetruecolor() [function.imagecreatetruecolor]: Invalid image dimensions in [path]/dto_garage.php on line 1078

Warning: imagecopyresampled(): supplied argument is not a valid Image resource in [path]/dto_garage.php on line 1080

Warning: imagejpeg(): supplied argument is not a valid Image resource in [path]/dto_garage.php on line 1083

Warning: imagedestroy(): supplied argument is not a valid Image resource in [path]/dto_garage.php on line 1086

Warning: imagedestroy(): supplied argument is not a valid Image resource in [path]/dto_garage.php on line 1087

Warning: Cannot modify header information - headers already sent by (output started at [path]/includes/class_core.php:3283) in [path]/dto_garage.php on line 1097

Mark · #6 (**permalink**) 08-14-2011, 05:50 PM

Can you open a ticket so I can investigate?

incisor · #7 (**permalink**) 08-14-2011, 07:37 PM

i am getting there.

incisor · #8 (**permalink**) 08-14-2011, 07:46 PM

done

thanks